Returns & Exchanges
At Lone Rider, we want you to be completely satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and the clothing is in its original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Secure the Package
Place your items in their original packaging or a sturdy shipping box and drop it off at any authorized courier location.
Receive Your Refund
After our warehouse team inspects your return, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing